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ID 2018-3166
Job Location(s) ZA-Sandton
Position Type Temporary – Full Time

More information about this job:

Do you love to be at three places at once juggling 10 tasks? If you have a recent qualification in Office Management and are looking for a busy introduction into the world of Facilities and Office Management you need to apply for Mimecast’s 2016 graduate program today!

About Mimecast

Founded in 2003 in London by Peter Bauer and Neil Murray, Mimecast is a Nasdaq Listed business with 10 offices around the globe including Johannesburg, Cape Town, London, Boston, San Francisco, Jersey, Chicago, Dallas and Melbourne. Mimecast is a truly multinational business with a wide array of opportunities for the right people.

Not many people can say that they work for a business that has achieved such staggering year on year growth as well as so many prestigious industry awards which highlight and recognize this growth as well as Mimecasts’ stability and forward thinking approach to email. We’ve worked hard to thoughtfully build great products that truly address critical business needs. And we’re proud to be recognized by thought leaders in the technology community for all that we’ve accomplished. Some of our awards include being awarded the Network Security Award At Computing Vendor Excellence Awards (2016), named Security Vendor Of The Year at The CRN Channel Awards 2015, ‘Best Customer Service’ in the Excellence Awards section of the 2015 SC Magazine Awards Europe (we were also a finalist in the ‘Best Email Security Solution’ category), and named ‘Cloud Specialist Vendor Of The Year’ at The CRN Channel Awards 2014, to name a few.

We understand that success is built on our people and therefore we take hiring very seriously. Only people that represent our passion, energy and commitment to the big picture will be considered for a rare spot in this company that is genuinely going somewhere and fast.

To ensure continued accelerated growth we are looking for brilliant graduates to join our super charged Team where your energy and commitment will have a direct effect on your own value creation. To be successful you need to be excited by the opportunity to apply your progressive knowledge and thinking as well as by the opportunity to continually stretch and learn. You will not be ‘a number’ so with that comes greater responsibility and commitment. Be ready to operate at full capacity!

The Mimecast Graduate Program

Commencing in November 2018 and extending 12 months the Mimecast Graduate Program aims to provide young and talented graduates with an opportunity to receive the best start in their careers in one of the most progressive Cloud technology companies in the country.

We are looking for an ambitious, go-getter, who wants to hit the ground running and learn the ins and outs of Office, Facilities, Travel Management and Executive/Personal Assistance. You will be groomed and mentored throughout the program however someone with a can-do attitude and innate ability to solve problems will be the successful candidate.

During the course of the 12 month program you will focus initially on core skills training to develop the personal and professional skills needed to establish yourself within the Mimecast community. Thereafter, you will progress into the relevant division in which you have been appointed, where you will have a dedicated mentor, ready to groom and guide you in your first year of work.


Brief Role Description:

Mimecast prides itself on the highest levels of customer service both externally and to our internal community. Our Office and Facilities Management Team is at the heart of the business leading the way in what great customer service looks like. This is a busy and varied position that encourages interaction with all areas of the business and consequently requires a self-motivated individual who likes to get involved. The below gives a flavour of the position.

Key Responsibilities:

Front of House (Reception) Hospitality:
Ensuring reception is presentable and welcoming at all times
Meeting and greeting visitors and clients. Offering refreshments and a car wash service on arrival
Answering and directing of calls
Courier parcels
Opening the boom gate for visitors
Security check and sign in sheet for visitors
Meeting room management
Acceptance of company parcels
Managing the car wash service and register
Booking meeting rooms as requested and ensuring Outlook calendar is kept up to date

Office Support:
Ordering and Management of Daily Office deliveries (lunch, fruit, water etc)
Sorting and distributing incoming and outgoing post and deliveries
Stationary Management
Internal Meeting arrangements and catering
Assisting all departments with admin tasks as needed to ensure smooth running of the office
Provide support to the National Travel Manager where required
Managing and maintaining a relationship with office suppliers
Setting up for Internal and external events
Binding visitors book
Placing most recent magazines and newspapers

Facilities Support:
Ensuring meeting rooms are kept tidy and presentable throughout the day
General co-ordination of Facilities with the rest of the team
Consumables Ordering and Stock Management
Office Repairs and Maintenance
Supervision of the Cleaning Staff
Management of the Cleanliness and Hygiene of the office and kitchens
Office Security
Office Key Management
Staff Recycling Program
Assisting with Health and Safety procedures
Adherence to the Facilities Budget and Purchase Order processes


Essential Qualification/s:

The successful candidate must have completed the following in the last 2 years:

Office Administration Diploma
Business Management Diploma

Essential Personal Characteristics:

Our ideal candidate will demonstrate the following skills and attributes:

Excellent communication skills
The ability to multi-task and problem solve whilst maintaining flexibility in response to changing requirements
Excellent time keeping
Ability to use own judgement & initiative
Experience of working in a fast paced organisation with ever changing needs
Recognise that customer satisfaction is a principle measure of our business and our values
Expect to effect change and take ownership of your responsibilities
Ability to quickly gain an understanding of systems and processes
Strong skills in MS Office suite

As a small team we all participate in many ad hoc projects/ task as and when they are required, so a flexible outlook and approach is essential.

Only completed applications will be considered. A completed application must include: CV; completed application form; ID, Qualifications and Academic Transcripts.

Graduates over the age of 25 years and/or graduates who have not completed their relevant degree or diploma in the last 2 years will not be eligible for the program. Complete and eligible applications must be received prior to 15 September 2018 as applications close on the 15th of September 2018.

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