You’ve been waiting for almost a year and finally, your big day is just a few weeks away. Braai day!
But are you prepared? What will you braai? And on what? Well, Justplay can help you with one of those questions. We’re giving away a brand-new Weber to one lucky winner, just in time for you to braai a tjoppie on the coals this braai day.
All you have to do is sign up to Justplay and play to stand a chance of winning. No tricks. No fine print. Just the promise of the smell of a braai in a few weeks’ time.
1st and 2nd Line IT and Technical Support
Logging and Tracking of Incidents and Requests | Tickets
Logging and Communicating all Incidents to Customers and
Troubleshooting of Network Related Issues
Ability to provide First Time Resolutions by Using Available Tools
Identification and Escalation of RE-Occurring Problems and Incidents, Identify Trends
Follow up on Priority Calls
Previous Telecommunications experience advantageous
Excellent Telephone Etiquette
Excellent General Communication Skills
A+ and N+ Advantageous
Previous Customer Service Industry or IT Service Desk Experience Advantageous
Strong Technical Abilities
Must Have Grade 12 (Matric)