Service Desk Agent

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Win a Weber Braai


Hi {%%FirstName%%}


You’ve been waiting for almost a year and finally, your big day is just a few weeks away. Braai day!

But are you prepared? What will you braai? And on what? Well, Justplay can help you with one of those questions. We’re giving away a brand-new Weber to one lucky winner, just in time for you to braai a tjoppie on the coals this braai day.

All you have to do is sign up to Justplay and play to stand a chance of winning. No tricks. No fine print. Just the promise of the smell of a braai in a few weeks’ time.




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1st and 2nd Line IT and Technical Support
Logging and Tracking of Incidents and Requests | Tickets
Logging and Communicating all Incidents to Customers and
Remote Support
Troubleshooting Skills
Troubleshooting of Network Related Issues
Ability to provide First Time Resolutions by Using Available Tools
Identification and Escalation of RE-Occurring Problems and Incidents, Identify Trends
Follow up on Priority Calls
Previous Telecommunications experience advantageous
Excellent Telephone Etiquette
Excellent General Communication Skills

A+ and N+ Advantageous
Previous Customer Service Industry or IT Service Desk Experience Advantageous
Strong Technical Abilities
Must Have Grade 12 (Matric)

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